There is a new depreciating strike program

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In an interview with The Verge, Rob Lewington, Twitch’s VP of safety operations, and Kristen Murdock, the director of safety risk and response, spoke about the new program and what it means for moderating communities on Twitch.
According to Lewington, safety is Twitch’s highest priority.
He said Twitch hosts over 105 million users per month with 1.3 trillion minutes of content viewed.
In addition to expiring strikes, Twitch will now offer more information to users when a violation occurs.
The final part of Twitch’s new enforcement strategy involves offering users educational courses when a violation occurs.

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The method by which Twitch upholds its community standards is being modified. Twitch announced on its website that it will be implementing a new enforcement strategy in which users will be able to take educational courses to lessen the severity of enforcement actions, users will receive more information regarding their strikes, and strikes for specific offenses will diminish over time. In an interview with The Verge, Rob Lewington, Twitch’s VP of safety operations, and Kristen Murdock, the director of safety risk and response, spoke about the new program and what it means for moderating communities on Twitch.

Lewington asserts that Twitch places a high premium on security. According to him, Twitch has over 105 million monthly users and views one point three trillion minutes of content. But such enormous numbers, combined with Twitch’s age and popularity as a livestream destination, have created unique challenges in how the platform punishes people who violate its rules.

Currently, when a streamer disobeys one of Twitch’s community guidelines, they are subject to a warning, suspension, or other enforcement action that counts against them as a strike. The streamer’s account may be suspended indefinitely after a predetermined number of strikes. People who have had enforcements in the past for a long time have been on Twitch, but Lewington noted that they do not expire. “We want to avoid penalizing users who have been on Twitch for a longer period of time, which is what this current system does. “.

Strikes for “low severity” offenses will run out under this new system after a predetermined period of time. Twitch did not provide a comprehensive list of the “low severity” offenses or an expiration date, though accidental nudity was provided as one example. Lewington stated, “It’s still a work in progress.”. “Exact timetables are still being determined. He did, however, state that strikes for serious crimes, such as those involving the safety of children, terrorism, or hate speech, would never be diminished.

Users will now receive additional information from Twitch upon a violation in addition to expiring strikes. Beginning in the following year, Twitch will make available the pertinent chat message or video to explain the circumstances surrounding the enforcement action. Lewington says that by making this information available, people will be better able to understand what went wrong and will also have the resources at their disposal should they decide to file an appeal.

Providing educational courses to users in the event of a violation is the last component of Twitch’s new enforcement approach. Murdock gave an example of a circumstance in which a person who had been suspended for hateful conduct was able to shorten their suspension period by completing an appropriate educational course and test.

According to Murdock, Twitch developed these courses and quizzes on topics like hate speech, sexual content, and gambling in collaboration with the Anti-Defamation League and other outside experts. Their objective is to develop unified messaging about what behaviors will be considered violations for moderators and streamers.

When considered as a whole, Twitch’s new approach reflects the company’s aim to maintain community safety while enabling individuals who have erred to grow from their experience.

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